我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？

! v2 x, ]5 e! }1 I$ K$ _答：
5 B2 Z' L1 Q8 O# I标题：帐户丢失，请公司帮助找回
内容：
9 |  w  P4 D/ V. k& b" [我的用户名:aaa666
KYC姓名:San Zhang
& q' A4 P+ A6 A  {* p8 B邮箱是:abc123@163.com
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( e6 O: `+ O" J/ X* o% O  Q6 i: q我总共有2(有多少填写多少)个账户：
: h  h" F$ b4 B; haaa666
bbb666
重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！

英文：
$ e7 |3 p3 q. S5 @# m5 P! V8 [标题：The account is lost, please ask the company to help retrieve it
内容：
7 ~! o3 i% x8 k6 zMy user name: aaa666
% [4 H) J& s' r! D5 GKYC Name: San Zhang
) I0 [; @3 o1 ?! K% u, N3 QThe email address is: abc123@163.com
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I have a total of 2 accounts:
aaa666
1 u( T) {; ~- P( l0 K1 ~& V6 dbbb666

After resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!
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聚龙

最新“帮助”里写信模板:
无法确定活动用户。可能多个用户拥有相同的电子邮件。
主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
" p0 w% L4 Y$ O7 X* ~( q" V* g描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
. The account I should associate with is:
1. 用户名1
( F- h) K4 D- k2. 用户名2
5 d5 E) g  v; u" W" h6 b. V2 o* y3. 用户名 3
. g: Z0 d" r2 S: n& W' Y4.
" X$ @" e" K/ y( _1 s# B5.
0 R$ o1 ]0 S/ W. p& Q+ CMy new phone number is +86新手机号（如果想换新电话号码的话)
  T1 b& R2 t" G- g5 P7 ?3 vI have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
8 M  }8 P# ?, M* }: m. q. v- O
) `9 u# n5 c& \, h. n; @; N8 s新系统网址https://portal.onelife.eu/
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