我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？

答：
' ?; l& s3 z0 @  w& j, s标题：帐户丢失，请公司帮助找回
内容：
我的用户名:aaa666
% e' \. E- |! ^4 q3 l3 k4 O: b' b* l3 uKYC姓名:San Zhang
! S" Z5 l' E: G6 q) q  h1 z4 k邮箱是:abc123@163.com

我总共有2(有多少填写多少)个账户：
aaa666
bbb666
) ^9 Y0 Z2 H' a  u/ t1 H+ V重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！

5 m; h7 f* i, N0 @& H0 {英文：
) A. d& Z, X8 U, Q  k; ~; K标题：The account is lost, please ask the company to help retrieve it
& w5 j) Z, O" e; R7 Q- Z( p4 K内容：
My user name: aaa666
KYC Name: San Zhang
% I& D5 g2 P( D- r2 D" mThe email address is: abc123@163.com
7 e8 ], z3 j+ J8 W
I have a total of 2 accounts:
aaa666
+ p6 Y5 e0 @& u8 g6 kbbb666

After resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!

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聚龙

最新“帮助”里写信模板:
无法确定活动用户。可能多个用户拥有相同的电子邮件。
+ F; D) e' E: M$ t主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
& Z. O4 n  l4 P5 v, v# ?描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
. The account I should associate with is:
+ L2 Z, m& z+ E+ }1. 用户名1
2. 用户名2
3. 用户名 3
7 k/ f3 g" m- ?5 ^; B7 I4.
" `0 I3 X8 Z5 N, S+ ~$ H" P7 n( {; n5.
3 D0 N3 J+ ], p4 [8 M4 c( p0 HMy new phone number is +86新手机号（如果想换新电话号码的话)
: Y; H6 b  r% `I have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
1 H6 T' O: v  z3 ]! ?
新系统网址https://portal.onelife.eu/
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