我的帐户丢失，如何写信联系公司

聚龙

群里的老师大家好:我的帐户丢失1个，只能登录上一个。邮箱.电话都统一是一个，KYC在老系统已通过。哪位老师知道应该咋样找回？
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答：
" i: ~+ z1 ~& G) n+ b. g) I5 a标题：帐户丢失，请公司帮助找回
内容：
0 I2 Q" S1 G- G0 y6 E! z, Y# |我的用户名:aaa666
+ j, x- J* W' b  MKYC姓名:San Zhang
1 w0 b3 Y& E, S! k! w/ c! H0 A邮箱是:abc123@163.com
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6 m4 c7 x4 Y0 D' P& n我总共有2(有多少填写多少)个账户：
aaa666
bbb666
重置密码后，在主账号aaa666下看不到了另一个bbb666 账户。现在我这个帐户丢失了！，希望能帮找到合并在一起。谢谢！
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7 [) `! M/ G7 U( k; ?# n英文：
! X  H  A1 X# M& P6 ~标题：The account is lost, please ask the company to help retrieve it
$ A- Y4 P5 U2 e6 j5 c0 v内容：
My user name: aaa666
) X6 c* r2 D) A8 vKYC Name: San Zhang
; d0 i5 K3 \' Y" o( J9 \The email address is: abc123@163.com
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- ?- g/ U( t0 O: t" R6 ^9 T/ ?I have a total of 2 accounts:
aaa666
+ A) p  a% ~- B- f) cbbb666
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After resetting the password, another BBb666 account cannot be seen under the main account aaa666. "Now my account is lost!"!, I hope to help find and merge them together. thank you!
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聚龙

最新“帮助”里写信模板:
& E9 z/ R4 h1 a$ z# ^" J3 u无法确定活动用户。可能多个用户拥有相同的电子邮件。
主题：Could not determine active user. It is possible that more than one user has the same email. Please contact your administrator.
, @/ H, a5 k' h' s  z  @2 ]描述：My full name is 英文姓名，I used the same email address of two or more different members. Please change my old email 旧邮箱 to the new新邮箱
' E0 N6 H8 i1 l2 K* ]/ B, i. The account I should associate with is:
1. 用户名1
6 Z3 @6 f0 M, o. u$ @) _1 `2. 用户名2
- @  b: m) G9 ]( b2 R5 Y3 C3. 用户名 3
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My new phone number is +86新手机号（如果想换新电话号码的话)
0 U- ^9 J4 P2 o4 _' \I have attached the identification and address proof documents. In addition, I have attached a proof of payment for the 30 Euro service fee.
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& O& q+ l  A1 `$ q/ Y  _  ?8 F, E新系统网址https://portal.onelife.eu/
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