|
|
马上注册,结交更多好友,享用更多功能,让你轻松玩转合天下互动社区。
您需要 登录 才可以下载或查看,没有帐号?中文注册
x
公司邮箱地址:support@oneecosystem.eu' X% e& P( e5 a+ @1 p
以下情况是用自己在后台绑定的邮箱里给公司发邮件,目前一定要用英文发邮件,模板内容如下:
! F& |* ]" L+ k l3 w
: |% J7 m/ F, A3 O0 t2 K* L第一种情况:账号正常,KYC长期待定,重新上传的,或是KYC被拒绝后重新上传的
, m! G7 I0 G; x6 P( R) T$ |; W# V" A9 U邮件标题:KYC certification, please review
1 d- k! @! M6 ^8 H邮件内容:
6 f5 [6 M; f# j7 |& ?( y, q4 q5 m) bMy KYC data has been submitted, please pass the Company review, thank you% Q8 f+ T, i1 C9 S3 m8 ~
my onelife User ID is psk1314
) x$ x! M/ L9 f4 e/ l- J/ e2 J5 |My onelife name is: Xiaohu Guo
$ x/ Y5 v/ g( O) v' ?说明:红色部分是自己的维卡账号和姓名,自己代替即可。) I" N& e+ U3 _7 K4 X" l
. J, i6 i! J: c3 y& _
$ E7 [, i/ s5 |
* d! Z- N* v3 A8 @1 P
第二种情况:后台绑定的邮箱不能用了,提供下面资料并发邮件给客服
7 u7 |7 `+ ]! q9 P! lDear support team,/ S7 }, R1 R, }) c
I did not log in my account for a long time, resulting in a freeze!8 L0 m2 D9 b; R1 p: Z% B
I will often login to learn a variety of application management account( g6 _0 ?. e7 i5 q J: ^3 r
My correct email is XXX
) n' F$ e# C6 \My account name is XXX8 ~+ d; h/ Z1 s
PIN number is: XXX
2 D5 s) R* Z) ]0 R' zGift code:! |; h9 \3 C. w; U. f
Level of Ⅹ X: XXX2 h) Z0 M- `1 J* p, M1 S
My name is XXX$ c3 v' o1 `- A
I have uploaded the information in the background, please kindly kindly defrost it. Thank you!
; e" o) Q0 O; z$ e0 s2 e* P
- K, d3 U* t/ N在“支持”写信模板翻译:
p; `# ^/ Q6 w- V4 y亲爱的中国支持团队:5 j# X) A$ I5 u
我长时间不登录账户导致冻结!% P5 z1 }4 y! K2 u* w% O+ x. F
我会勤登录学习各种应用管理账户
8 q* K; r0 \1 [% S' i) }) I我正确的邮箱是xxx
A: {7 `2 Q6 J: F: [7 |7 v我的账户名:xxx+ P9 z5 q; g) e h& ]
PIN码是:xxx0 b, ^& g6 Q9 {3 z' c) ^
礼品编码礼品代码:
9 p, Z) U! n4 Y9 F9 C8 i8 H6 c6 y1 ?- }ⅩX级别:xxx
4 D1 y; V2 m6 w# t* _; W我的名字是:XXX' x) n3 C0 w% `3 R+ T
我已经在后台上传了资料,恳请公司管理员给于解冻谢谢!
4 R N7 P( s K, X+ V! K, {( o: M8 u# a8 g1 I. c
! f6 M5 a1 r0 _
第三种情况:
9 i! ]' C r' @, i$ x关于币被公司收回的会员,首先到自己的后台完善个人资料,然后上传kyc,最后
/ @& |' ^9 J2 {% S3 e到你自己注册的邮箱里面给公司写信,以下是操作方法:; g F! a _; O
邮件标题:My onecoin was recovered
! P/ S! w9 c; Y% C邮件内容:
1 d4 f- a" W+ W; x: TDear Customer Service,
3 s6 g9 b4 a6 f1 k6 g" Y/ N3 }% gMy name is Shangqiong Peng and my onelife User ID is psk1314. I have received your message that my account has been inactivated due to short of Logging it in and/or the outdated KYC documents. Now I have updated and submitted my KYC documents required. Please check it in time and ensure to re-activate my account and return the OneCoins back.
: z. C" w3 `" {4 }Regards,
+ D$ n( E6 Y2 P2 f( j* y! WShangqiong Peng
* D' ]4 W, N) G; r0 B* e说明:红色部分是自己的姓名和维卡账号,自己代替即可。
4 }$ z) R* \- L5 }* H
2 s6 r e8 ^! w1 ]第四种情况:7 f- |. ]: B( }* q7 J$ n. l9 e+ v
模板意思:
% V* ?; p7 ^2 _" P e自己的账号无法登录,请联系你的推荐人,让推荐人用他的邮箱按下面内容联系公司
% y8 N/ n7 y6 a ~尊敬的客服你好!$ }2 i" x. k7 _: U {# K# |1 c
我的账号: XXX,我推荐了一个账户: XXX,因这个账户长时间未登入,被冻结,无法上传资料和修改后台信息.现在请公司客服帮忙解冻,我会让会员经常登入账户管理账户.( G t7 a9 c) }
非常感谢!
0 d `( d! r- Q; G" W: x模板(把XXX,修改成自己的账号和推荐的账号即可):* q8 H! k: h' \/ c- p
Dear customer service!; P# P1 ?6 h& h) K& p9 w
My account:XXX,I recommend an account:XXX, because this account has not been logged in for a long time, it is frozen, unable to upload data and modify background information. Now please ask the company's customer service to help unfreeze. I will let members log in the account management account frequently.
2 V, o! ~6 I( b7 xThank you very much.% p3 e# W, E' d* m$ O' I" u
+ L" l& [3 U) L0 `! m; I( U第五种情况:: I% v7 T: o4 I% ]7 }
正常排队审核kyc写信模板,不用花钱的,大约100天通过; r5 e8 \3 b8 Z- V1 e2 W% N
2 b6 k& e: x- \4 C( S: O
标题:KYC Certification
) i8 C0 K7 C: _' q7 _9 \! r正文:
2 N! d0 }. ^4 R9 h1 ODear OneCoin:
4 Z! X# n$ Z0 tMy ID card and passport have been uploaded, please OneCoin pass through my KYC as soon as possible
9 J( t4 U+ z; c6 c" s% n/ [- jOneCoin account name: 用户名$ w$ Q7 `9 V4 f# I' {) H; e- I
my name: 英文姓名) g* v ?; T& Y7 Y
E-mail: 后台邮箱1 ]& I" n) r8 { K. `
后台支持翻墙写信效果最佳! k) G; s, \7 H! @( B h- e9 ?
# r: m% ^1 I: ]" K8 T公司财务邮箱:! @7 ]- M+ \4 {# E2 J
Invoice@onelifecorp.eu. H8 w# X* p) V% |; B1 T
千万不要给非公司的邮箱写信
! I% q. y, E0 @! N, b5 `; p8 }4 n6 c, {# M6 _' u3 i
9 j1 c' K' Z* q# S1 K1 ?* n8 t" q' b! i
|
|